To accommodate your request there are a few rules you need to follow when requesting a tickets exchange:
- Ticket exchange charges are $7 + GST per request.
- No refunds, only ticket exchanges.
- We cannot exchange mailed-out tickets or those bought via our partners, only electronic tickets.
- Submit your request early enough, otherwise, tickets for your desired screenings might be sold out.
- No tickets exchange request will be processed if submitted later than at least 2 days before the first screening of that year’s shows.
- To avoid confusion, please, describe what you are requesting as clearly as possible. This will ensure we can accommodate your request.
* All form fields are required.