Frequently Asked Questions (FAQ)

Eckhardt-Gramatte Hall, ROZSA CENTRE, University of Calgary

Parking at the university is expensive, especially the short term lots. The best option is to use the Arts Parkade.

From 24th Avenue N.W., turn right on University Gate and park in Art Parkade. Either cross at street level or us the Plus 15 to reach The Rozsa Centre and Theatre.

Due to the number of films being shown, we offer two different programs, these are designated as either Blue or Red. Each program will show a unique set of films. The Blue and Red programs will be shown on alternate days.

Our Blue and Red programs are not the same as the A & B programs that were shown in Banff in November. The Festival in Banff features about 80 films over 9 days. In Calgary, we will show about 18 films chosen from the overall Banff World Tour selection.

• Evening shows start at 7:30 pm.
• Sunday evening show starts at 7:00 pm.
• Matinee performances start at 1:00 pm.

Generally the length of the program is about 3 hours, which includes a 20 minute break.

At each screening we will show 9 films which feature inspirational tales from around the globe, high adrenaline films and everything in between.

Red Program January 2019

Tuesday Jan 15, Thursday Jan 17, Sunday Matinee Jan 20,  Tuesday Jan 22, Thursday Jan 24,

Saturday Jan 26 Matinee and Sunday January 27.

Blue Program January 2019

Wednesday Jan 16, Friday Jan 18, Sunday Jan 20, Wednesday Jan 23,

Friday Jan 25, Saturday Jan 26 and Sunday Matinee Jann 27.

Yes, there is a $6.00 charge for mailing tickets. Tickets will only be mailed out until December 31st, 2018. Mailed tickets CANNOT be exchanged.

Tickets purchased online can be picked from the Rozsa Theatre Box Office. The Box Office opens one hour before the start of the show.

At the Rozsa Box Office, simply present the electronic PayPal receipt you received when you purchased your tickets online.

No problem, we have the name of the person who purchased the tickets  at our Box Office at the theatre. Be prepared to provide ID.

Tickets may be transferred to other people. At the Box Office, simply present  a copy of the PayPal receipt that was emailed to the person who made the original purchase.

• Depending on the circumstances, tickets may be exchanged for another show.
• This can only be done for tickets purchased online.
• Tickets that were purchased at MEC or were mailed to you CANNOT be exchanged.
• Please send a request to tickets@mountainfilm.ca  (see our contact  information).
• These new tickets will be held at the box office for pickup on the day of the show.
• A $7.00 fee service fee will be charged  for any ticket changes.

The content of the films is determined by the filmmakers, and may include course language, drug use and frightening events.  Generally, we recommend that the films are suitable for children 12 years and older. However, we encourage you to check out the film’s classification.

If the shows are sold out, there might be a chance for you to sell your extra tickets at the door. Unfortunately we cannot take tickets back into our own ticket inventory.

Yes.

Please contact us to ensure we can make the Front of House staff aware of your request.

Click on the links below to see where the festival goes to around Canada and the world:

Canada
www.banffcentre.ca/mountainfestival/worldtour/canada

USA
www.banffcentre.ca/mountainfestival/worldtour/usa

Rest of World
www.banffcentre.ca/mountainfestival/worldtour/international